Acceptable Use Policy

This Acceptable Use Policy describes how the Services may and may not be used.

It is intended to protect Customers, end users, and Seldon's infrastructure while ensuring the Services are used responsibly and in accordance with applicable law.

This Policy forms part of the Terms of Service and any applicable Master Services Agreement.

Permitted Uses

You may use the Services for legitimate business purposes, including:

• software quality assurance and testing;
• behavioral simulation and research;
• user experience evaluation;
• software validation;
• product development;
• browser automation;
• code analysis;
• experimentation;
• security testing of systems you own or are expressly authorized to test, subject to this Policy; and
• any other lawful purpose consistent with these Terms.

You may connect repositories, applications, websites, identity providers, issue trackers, and other third-party systems only where you have the legal authority and necessary permissions to do so.

You are responsible for configuring and managing the permissions granted to the Services.

You must not use the Services to access systems, repositories, or information without authorization.

Prohibited Uses

You may not use the Services to:

Illegal Activity

• violate applicable law or regulation;
• infringe the rights of another person or organization;
• facilitate fraud, identity theft, or deception;
• evade legal or regulatory obligations.

Unauthorized Access

• access repositories, applications, websites, or systems without authorization;
• bypass authentication or security controls;
• interfere with another person's systems or accounts;
• harvest credentials or confidential information without permission.

Harmful Activity

• distribute malware, ransomware, spyware, or other malicious software;
• interfere with the availability, integrity, or security of the Services;
• conduct denial-of-service attacks;
• introduce malicious code into Customer or third-party systems.

Abuse of the Services

• reverse engineer or attempt to discover the underlying source code of the Services except where permitted by law;
• develop or improve a competing product or service;
• attempt to circumvent usage limits or security controls;
• interfere with the operation of the Services or other Customers' use of the Services.

Misuse of Artificial Intelligence

You may not use the Services to:

• impersonate another person;
• knowingly generate or distribute fraudulent or deceptive content;
• facilitate phishing, credential theft, or social engineering;
• generate malicious software;
• use the Services to intentionally manipulate, deceive, or exploit identifiable individuals in a manner that is unlawful or intended to cause harm;
• violate another person's intellectual property rights; or
• support activities that are unlawful or intended to cause harm.

Customers remain responsible for:

• reviewing Outputs before relying upon them;
• ensuring connected systems are authorized;
• maintaining appropriate security for their own accounts and credentials;
• ensuring they have a lawful basis and appropriate authority to submit any Personal Data, including any special-category or sensitive personal data, through the Services;
• complying with applicable laws and regulations; and
• using the Services responsibly.

Outputs generated by the Services are probabilistic and should not be treated as factual or relied upon without appropriate human review.

Where Seldon reasonably believes this Policy has been violated, we may:

• investigate the suspected violation;
• request additional information;
• remove or restrict access to affected content;
• suspend or terminate access to the Services; or
• report unlawful activity to appropriate authorities where required by law.

Where reasonably practicable, Seldon will provide notice before suspending access and will work with Customers in good faith to resolve issues.

If you believe the Services are being used in violation of this Policy, please contact: security@seldon.com

This Policy forms part of the Terms of Service.

If Customer has entered into a separately negotiated Master Services Agreement with Seldon, the Master Services Agreement will govern to the extent of any conflict with this Policy.