Seldon Overview

At Seldon, we believe artificial intelligence should help people make better decisions, not make decisions for them.

Our Services are designed to help teams understand software, user experiences, and potential outcomes before release. They generate simulations, analyses, recommendations, and other outputs intended to support human judgment—not replace it.

Seldon does not make decisions on behalf of our Customers or their users.

Outputs generated by the Services are advisory in nature and should always be reviewed by appropriately qualified individuals before implementation or reliance.

Customers remain responsible for determining whether and how to act upon any Output generated by the Services.

Artificial intelligence systems are inherently probabilistic.

Outputs generated by the Services may be inaccurate, incomplete, inconsistent, or unsuitable for a particular purpose.

We encourage Customers to validate outputs using appropriate engineering, research, security, compliance, and quality assurance processes.

Customer Data

Customer Data remains the property of our Customers.

Except where a Customer has expressly authorized us to do so, Seldon does not use Customer Data to train generalized artificial intelligence models made available to other customers or third parties.

We process Customer Data solely as necessary to provide, secure, maintain, and improve the Services in accordance with our agreements and applicable law.

We design the Services with privacy and security in mind.

Where Customers authorize repository access, browser automation, or third-party integrations, we access and process Customer Data solely for the purpose of providing the Services.

Additional information is available in our Privacy Policy and Data Processing Addendum.

Intended Use of Services

Seldon is intended for legitimate business purposes, including software validation, quality assurance, user research, behavioral simulation, and related workflows.

Customers must not use the Services to:

• access systems or data without authorization;
• violate applicable law;
• facilitate fraud or malicious activity;
• intentionally manipulate or deceive identifiable individuals in a manner that is unlawful or intended to cause harm; or
• infringe the rights of others.

Additional guidance is available in our Acceptable Use Policy.

Continuous Improvement

We continuously evaluate and improve the performance, reliability, security, and safety of our Services.

As our products evolve, we review our practices to ensure they remain aligned with applicable law, industry standards, and the expectations of our Customers.

Questions about our approach to artificial intelligence may be directed to: privacy@seldon.com or security@seldon.com

Our goal is not to predict the future with certainty, but to help our Customers better understand possible outcomes before decisions become reality.